Consider asking for additional blankets and pillows at check-in to ensure a more comfortable night's sleep.

great staff but lacking some basics

The evening staff member who checked us in was exceptional and very helpful. I appreciated the clean environment. the housekeeping team did a great job maintaining the room. The breakfast had a good variety, and the fresh pastries were a pleasant surprise. Additionally, the quiet A.C. unit allowed for uninterrupted sleep after busy days.

The morning front desk clerk seemed unfriendly.

All fine, but pool issue.

The pool was out of service, but the WiFi was spotty, and the room had exposed wiring. I had a pleasant stay.

A. Clean room
B. Excellent water pressure
C. Friendly morning staff

Great Stay Despite Renovation Challenges

Had a pleasant two-night stay with my family, even amidst renovations. The breakfast attendant was fantastic, ensuring everyone had what they needed.

during my stay, the room was spacious and fresh smelling, which really highlighted the effort they put into cleanliness. the breakfast was a hit with delicious options including freshly baked pastries, truly exceeding my past stays in tullahome at other hotels. i appreciated the accommodating front desk staff who were eager to help whenever needed.

the pool was out of service.

Family with children leave room for improvement

The room had new appliances like a fridge and microwave which made things easier, especially when my kids were hungry after a long day. Plus, the A.C unit was quiet, allowing us to get some good sleep.

It wasn’t cheap but still had some decent perks.

We enjoyed our stay while visiting the Country Music Hall of Fame and found the staff incredibly friendly and helpful. The room was spacious, accommodating my four kids well. Breakfast was a hit, with plenty of delicious options to start our day right.

My children wished for a larger pool area.

The hotel was pleasantly clean, and I appreciated the diverse breakfast options that fueled my early mornings well. However, the long waits at check-in due to understaffing were frustrating, and the lack of refrigerator in my room was disappointing as I had planned to store snacks for my kids.

I appreciated the quiet A.C. unit that allowed for restful sleep after busy days. The morning breakfast offered a nice variety, with fresh fruits and tasty pastries, fueling my mornings perfectly. On the downside, I faced a significant issue with the cleanliness. During my stay, I discovered the pull-out couch had hair and what seemed to be stains, likely blood and urine, which was unsettling. It ruined any chance of comfort. Despite asking for more blankets and pillows, they never appeared. Additionally, I noticed roaches and fleas, which made the experience uncomfortable. I enjoyed the room's new appliances like the fridge and microwave, providing convenience for late-night snacks.

The hotel featured a clean environment, and the housekeeping team did an excellent job maintaining my room. The breakfast provided a variety of fresh options, including fruits and pastries, which were perfect for fueling my busy workdays. Additionally, the business center was well-equipped, providing reliable internet access and ample workspace for meetings.

Customer service at check-in lacked attention.